Question 1

What can I post on ShoutAm.ng?

Accepted Answer

Anything legal Nigerians sell, offer or announce - products, services, jobs, real estate, events, schools, churches, mosques, NGOs and more. One platform for the entire Nigerian market.

Question 2

How do I post my first ad?

Accepted Answer

Create a free account, click ‘Post an Ad’, choose a category, add photos and a description, and publish. Our AI will help write the title, description and WhatsApp copy if you want.

Question 3

Is posting free?

Accepted Answer

Yes - the Starter plan lets you post free ads. Paid plans unlock more listings, premium placement, and full auto-distribution to Google, WhatsApp and social media.

Question 4

Can I edit or delete a listing after publishing?

Accepted Answer

Yes. Open your dashboard, select the listing, and edit or remove it at any time. Changes propagate to distributed copies within minutes.

Question 5

How long does a listing stay live?

Accepted Answer

Listings stay live as long as your plan is active. Paid plans keep ads running continuously; free listings auto-renew while you remain active on the platform.

Question 6

Where does ShoutAm distribute my ad?

Accepted Answer

Every ad gets an SEO-optimised page on shoutam.ng (indexed by Google), and is pushed to WhatsApp groups, Facebook, Instagram, Telegram, X (Twitter) and partner directories - depending on your plan.

Question 7

How fast does my ad reach Google?

Accepted Answer

Most ads are crawled and indexed by Google within 24–72 hours. We submit fresh URLs through sitemaps and structured data on every publish.

Question 8

Will my ad appear on WhatsApp?

Accepted Answer

Yes. Paid plans automatically share your ad to relevant WhatsApp groups and let you generate a one-tap WhatsApp message your customers can use to reach you instantly.

Question 9

Do I need separate accounts for Facebook, Instagram or Google?

Accepted Answer

No. You post once on ShoutAm and we handle the distribution. You can optionally connect your own social accounts for extra reach.

Question 10

Can I see where my ad has been distributed?

Accepted Answer

Yes. Your dashboard shows views, WhatsApp clicks, phone clicks and the channels your traffic is coming from in real time.

Question 11

How much does ShoutAm cost?

Accepted Answer

We offer a free Starter plan, plus Growth and Business plans for advertisers who need more listings, premium placement and full automation. See the pricing page for current rates.

Question 12

Which payment methods are supported?

Accepted Answer

We accept Naira card payments, bank transfers and USSD through Paystack. International cards are also supported.

Question 13

Can I switch plans later?

Accepted Answer

Yes - upgrade or downgrade any time from your dashboard. Upgrades take effect immediately; downgrades apply at the next billing cycle.

Question 14

Do you offer annual billing?

Accepted Answer

Yes. Paying yearly gives you two months free compared to paying monthly.

Question 15

Do you give refunds?

Accepted Answer

Subscriptions are non-refundable, but you can cancel any time and keep access until the end of your billing period. If something went wrong, contact support@shoutam.ng and we’ll make it right.

Question 16

What is a verified business on ShoutAm?

Accepted Answer

Verified businesses have submitted proof of identity, registration (CAC) and/or address. Verified ads get a badge, higher placement and more trust from buyers.

Question 17

How do I get verified?

Accepted Answer

Go to your dashboard → Verification, upload your CAC certificate or government ID, and we’ll review within 24–48 hours.

Question 18

Do I need a registered business to use ShoutAm?

Accepted Answer

No. Individuals, traders and informal businesses can post freely. Verification is optional but recommended if you want a verified badge and higher buyer trust.

Question 19

How does ShoutAm fight scams?

Accepted Answer

We use automated content checks, manual moderation, verified-business badges and a public report button on every listing. Repeat offenders are permanently banned.

Question 20

Is my personal data safe?

Accepted Answer

Yes. We comply with Nigeria’s NDPR 2019 and NDPA 2023. Read our Privacy Policy for full details.

Frequently Asked Questions

Posting Ads

Distribution

Pricing & Billing

Verification & Trust

Still have questions?